Built around how a security company actually runs.
Operations, lone-worker safety, compliance and client billing — one system, run from the office panel and two mobile apps.
Run the operation in real time
Everything your controllers and supervisors manage in real time — from offer to book-off.
Real-time shift board
See who is booked on, on their way, or a no-show. Status changes and bell notifications arrive live over websockets — no refresh.
Auto-schedule the week
One click matches your open shifts to the best available guards — compliance, Working-Time limits, availability and fairness all weighed — then you review and send the offers.
Shift lifecycle you can trust
Offer, accept, reject, book-on, book-off — a locked state machine keeps every shift honest, with a full audit trail.
Geofenced book-on/off
Book on only when physically at the site; every book-on and book-off is timestamped and located.
Weekly availability
Guards submit availability at the start of each week so scheduling is a breeze.
Breaks, tracked start to finish
Approve break requests, then track them live — the guard starts and ends the break in-app, check-calls pause while they’re away, and ops are alerted if a guard is overdue back.
Live location, on shift
See where guards are while they work — proof of presence for you and your clients. Ping any on-duty guard to see their current position on a map.
Smart pay & charge rates
Rate cards for day, night, weekend and bank-holiday work — per site or company-wide — snapshot onto each shift, so pay and client charges are always right.
Safety is the core, not an add-on
Check calls, escalation and emergency alerts are the core of the product. The guard app carries it all into the field.
Scheduled check calls
Guards make check calls on the rolling schedule each site requires — every call logged against the shift.
Relentless missed-call escalation
A missed check call escalates controller → supervisor → manager automatically — and keeps re-alerting the top of the chain until someone confirms contact with the guard.
Emergency button & re-alarm
One tap raises a life-line alert, with location, to every responder’s phone — and it re-alarms every two minutes until an ops person acknowledges it.
Overdue-break alerts
A guard who doesn’t return from an approved break on time is flagged to ops — the safety backstop while check-calls are paused.
Geofence breach alerts
A guard leaving the site mid-shift surfaces instantly to every responder, by bell and email.
QR/NFC patrol tours
Guards scan patrol checkpoints to prove the site was walked — every scan timestamped and tied to the shift.
Offline-first
Events carry client timestamps and sync when signal returns — the server tells a missed check call from a dead phone.
Compliance enforced by the system
SIA licences, vetting and working-time rules — enforced by the system, not a spreadsheet.
SIA compliance vault
SIA licences, right-to-work and BS 7858 vetting tracked per guard; expired badges are blocked and renewals chased.
Compliance-gated assignment
A guard must be active, vetted and hold an SIA licence valid as of the shift start before a shift can even be offered.
Daily Occurrence Book
Log incidents with photos from the phone — feeding straight into client site reports. Ops triage every occurrence: mark it reviewed, with who and when, so nothing slips through.
Working Time safeguards
Assignments that break Working Time rules — over-long shifts, too little rest between them, or booked leave — are blocked before they happen.
Licence renewal reminders
Owners, managers and HR get a digest of SIA licences expiring soon, on a warning window you choose.
Roles & permissions
Owner, Manager, Controller, Supervisor, Accountant, HR and Guard — each sees exactly what they should.
Bill clients without the spreadsheets
Timesheets, invoicing and client reporting for the back office — without the spreadsheets.
Client invoicing
Generate per-site invoices from completed shifts at your agreed charge rates, with VAT, and email them as PDFs.
Automatic invoice chasing
When an invoice runs past due, TeamGuard rings your finance team — and, if you switch it on, emails the client a branded reminder on a cadence you control, rate-limited so it never nags.
Live client portal
Give clients their own login: who’s on site right now, a live feed of patrols, check-calls and incidents, and self-serve reports — read-only and always current.
SLA service reports
Set the service level agreed for each site, then auto-send clients a branded monthly report scoring delivered hours, patrols and check-call adherence against what you promised.
Client site reports
One click sends a client a full site-activity report: incidents, check calls and patrol scans.
Timesheets → PDF
Timesheets built from real book-on/off hours, downloadable as clean PDFs per staff member and period.
Per-seat billing
Pay only for active staff seats, monthly, via Stripe. Scale up and down as your headcount changes.
Payroll export
Download a payroll-ready CSV of staff hours and gross pay for any period.
Two apps, one system
Your guards in the field and your office team both run TeamGuard from their phone — live, offline-ready, and wearing your brand.
The guard app
Guards see their shifts, book on and off with geofencing, answer check calls, scan patrols, log incidents with photos, claim open shifts and hit the emergency button — Android and iOS.
The company app
Your office team run the whole operation from their phone too: the live board, rota, staff, clients, check-calls, incidents, emergencies, invoices and billing — acknowledge a panic alert or review an incident on the go, with role-based access.
Broadcast & claim open shifts
Push an unfilled shift to eligible guards; the first compliant guard to tap claims it — first-come, first-served, no phone tag.
Sound alerts you can choose
Real-time notifications with 15 selectable sounds — pick one for general alerts, reminders and urgent missed check-calls. Tapping any alert opens the right screen.
Wears your brand
Set your colour and logo once; the office panel, both apps and the emails your team and clients receive all carry your branding.
Offline-first in the field
Book-ons, check-ins and incidents are stamped on the device and sync when signal returns — so a dead phone reads differently from a missed call.
See it running with your own team.
Start a free trial — no card required to explore.